FAQ's

CAN I GET A REFUND?

  • All products are final sale and non-refundable since they are digital products.
  • However, we will exchange physical products that arrive damaged or defected.

I DIDN’T RECEIVE A CONFIRMATION EMAIL. WHAT SHOULD I DO?

  • Please check your spam and promotional folders. Be sure to add us to your email contacts to prevent this happening in the future. If you still can’t find it, please contact us support@beautyandhairboss.com so we can assist!

WHAT IS A DIGITAL PRODUCT?

  • A digital product is a type of content or software that is delivered electronically, such as eBooks, guides, courses, templates, or software downloads.

IS THERE A LIMIT TO HOW MANY TIMES I CAN DOWNLOAD MY PURCHASE?

  • There's no limit to the number of times you can download your digital product. However, the download link is ONLY active for 30 days. Please download ASAP to avoid it expiring.

DO I NEED SPECIAL SOFTWARE TO ACCESS DIGITAL PRODUCTS?

  • In general, most digital products can be accessed using common software or applications. Specific requirements will be mentioned in the product description or included in the download instructions.